1. What process do you use to engrave bricks?
The process we use to engrave our bricks is sandblasting. This process
allows us to provide a deep engraving process.

2. Do you guarantee your work?
Yes, you can return any brick or tile if it is chipped, cracked, broken from shipping or
if any error is made from the approved proof sheet to the actual engraving for up to
seven days from delivery. We guarantee the engraving for life.

3. How many characters can we fit on a brick?
The number of characters depends on the size of the brick. A character means any
letter, number, space or punctuation mark.
4 x 8,  18 Characters, maximum
6 x 6,  12 Characters, maximum
8 x 8,  18 Characters, maximum
12 x 12,  21 Characters, maximum

4. How many lines can we place on a brick?
The number of lines depends on the size of the brick.
4 x 8,  3 Lines recommended
6 x 6,  5 Lines recommended
8 x 8,  6 Lines recommended
12 x 12,  10 Lines recommended

5. What type of font can we choose on the brick?
There are many fonts available; however, the majority of our customers use
Helvetica since this font engraves and looks the cleanest. We also recommend that
you use all capital letters but are happy to engrave in upper/lower case.

6. How do we decide if the bricks should be filled or painted?
Having bricks filled or painted is a preference based on aesthetics. If you are placing
bricks on a walkway and want people to notice the walkway first and then the
inscriptions, you would not want to have the engraving filled or painted. If you want
people to notice the inscriptions first and then the walkway, you would fill or paint
the bricks.

7. If we paint the bricks, can we choose any color?
Yes, that is why we recommend the painting process; we have many colors to
choose from.

8. Do you have a minimum order?
No. We do not have a minimum order; however, there is a twenty-five dollar
additional fee for any orders that are less than ten. For the order of any
customer, the order must be at least 25 engraved bricks.

9. How should we send you the orders?
You can send them by e-mail, fax or mail.

10. How long does it take to receive the order?
Once we receive the names from your organization, we type set the information into
our system. Within 48 hours of receiving the order, we will send a proof sheet. Once
we receive an approved proof sheet, we will send the order out within seven to
fourteen working days. If a quicker time is necessary, you can write that on the
proof sheet and we will make every attempt to have your order at that time.

11. Can you give us advice on how to start the program?
Yes, first you need to determine where you want the bricks to be placed (i.e.
Sidewalk, Patios, Court Yard, Wall, walkway, park, fountain, etc.). Next, you will
need to determine what color of brick you feel would look best (You can view our
products at the Unilock Web site @ (www.Unilock.com). After determining the where and what, call or e-mail us and we will help you with the how.

12. Can you help us on how to install the bricks?
Yes. There are certain conditions that your project will require for us to do the
installation please contact us for installation charges. We are an Authorized Unilock
Installer and have won many awards on our design and installations. If you contact
us, we can send you brick laying information that should be useful.